Shipping & Returns
The Little Shop Online handles, processes and ships all orders within two business days for all in-stock items. Notification will be sent via e-mail if an item is out of stock. All orders are shipped via US Postal Service (USPS) for standard ground delivery which is usually a 2-5 day service to most domestic destinations. At this time, we do not accept international orders. A flat rate of $6.00 per address will be charged for all orders.
Merchandise must be returned within 15 days of your orders's shipping date for credit. The original invoice must accompany the shipment. Shipment must be sent prepaid or it will be refused. Merchandise must be in original condition with all tags intact and must be able to be resold (i.e. not worn or washed). We only sell first quality merchandise and expect returns to be the same. If returned merchandise is found to be worn, no credit will be issued.
Upon receipt and inspection of the returned merchandise, your credit card will be credited appropriately and you will receive e-mail confirmation of the transaction. Original shipping charges will not be included.
Merchandise may be exchanged within 15 days of your orders's shipping date if the merchandise has not been worn or washed and is in the original condition with all tags intact. Please mail returns with a copy of your invoice to The Little Shop within 15 days of receiving. Postage will not be charged for exchanges but will be charged for returns. We will exchange order at no charge one time only. A reshipment charge of $8.00 will be applied to orders that are exchanged more than once.
Send all returns and exchanges to:
The Little Shop Online
1275 Saint Georges Lane
Vero Beach, FL 32967